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20px;display:grid}.detail-actions button,.primary-action{border:1px solid var(--green);min-height:39px;color:var(--green);cursor:pointer;background:#fff;border-radius:8px;font-weight:700}.detail-actions .primary-action,.primary-action{background:var(--green);color:#fff}.detail-actions .waiting-action{color:#946414;border-color:#c89c46}.detail-actions button:disabled{cursor:wait;opacity:.58}.case-action-message{color:var(--green);grid-column:1/-1;margin:2px 0 0;font-size:12px}.case-action-message.error{color:var(--red)}.modal-backdrop{z-index:20;background:#0918108a;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.settings-modal,.reply-modal{width:min(920px,100%);max-height:calc(100vh - 48px);box-shadow:var(--shadow);background:#fff;border-radius:14px;flex-direction:column;display:flex;overflow:hidden}.reply-modal{width:min(700px,100%)}.settings-modal>header,.reply-modal>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:16px;padding:20px 22px;display:flex}.settings-modal h2,.reply-modal h2{margin:5px 0 3px;font-size:20px}.settings-modal header p{color:var(--muted);margin:0;font-size:12px}.close-button{cursor:pointer;color:var(--muted);background:0 0;border:0;font-size:27px}.settings-body{padding:0 22px;overflow-y:auto}.settings-body>section{border-bottom:1px solid var(--line);padding:20px 0}.settings-body h3{margin:0 0 12px;font-size:14px}.settings-section-title{justify-content:space-between;align-items:center;gap:15px;display:flex}.settings-section-title h3{margin-bottom:4px}.settings-section-title p{color:var(--muted);margin:0 0 12px;font-size:11px}.settings-section-title button{border:1px solid var(--green);color:var(--green);cursor:pointer;white-space:nowrap;background:#fff;border-radius:7px;padding:8px 11px}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.form-grid.three{grid-template-columns:repeat(3,minmax(0,1fr))}.form-grid label{color:var(--muted);flex-direction:column;gap:6px;font-size:11px;display:flex}.form-grid input{border:1px solid var(--line);height:40px;color:var(--ink);border-radius:7px;outline:none;padding:0 10px}.form-grid input:focus,.reply-editor textarea:focus{border-color:var(--green);box-shadow:0 0 0 3px #0f6a3b1a}.profile-config{border:1px solid var(--soft-line);background:#f8faf8;border-radius:9px;grid-template-columns:28px 1fr;gap:11px;margin-top:12px;padding:14px;display:grid}.profile-number{background:var(--green);color:#fff;border-radius:50%;place-items:center;width:27px;height:27px;font-size:11px;display:grid}.settings-modal>footer,.reply-modal>footer{border-top:1px solid var(--line);justify-content:flex-end;align-items:center;gap:9px;padding:14px 22px;display:flex}.settings-modal footer button,.reply-modal footer button{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:8px;min-height:39px;padding:0 14px}.settings-modal footer .primary-action,.reply-modal footer .primary-action{background:var(--green);color:#fff;border-color:var(--green)}.save-notice{color:var(--green);opacity:0;margin-right:auto;font-size:11px}.save-notice.show{opacity:1}.message-meta{border-bottom:1px solid var(--line);grid-template-columns:56px 1fr;gap:8px;padding:15px 22px;font-size:12px;display:grid}.message-meta span{color:var(--muted)}.reply-editor{padding:18px 22px}.reply-editor textarea{resize:vertical;border:1px solid var(--line);border-radius:8px;outline:none;width:100%;padding:13px;line-height:1.6}.reply-assurance{background:var(--green-soft);color:var(--green-dark);border-radius:8px;flex-direction:column;gap:4px;margin:0 22px 18px;padding:12px;font-size:11px;display:flex}@media (max-width:1250px){.app-shell{grid-template-columns:190px minmax(0,1fr)}.content-grid{grid-template-columns:minmax(0,1fr) 310px}.metric-grid{grid-template-columns:repeat(3,minmax(140px,1fr))}.topbar{grid-template-columns:auto minmax(200px,1fr)}.top-actions{grid-column:1/-1;justify-content:flex-end}}@media (max-width:980px){.app-shell{display:block}.sidebar{width:100%;height:auto;padding:10px;position:relative}.sidebar nav{display:flex;overflow-x:auto}.brand{padding-bottom:10px}.sidebar-foot{align-items:center;display:flex}.prototype-note{display:none}.nav-item{white-space:nowrap;width:auto}.content-grid{display:block}.detail-panel{border-left:0;border-top:1px solid var(--line);height:auto;position:relative;top:0}.topbar{grid-template-columns:1fr;position:relative}.top-actions{flex-wrap:wrap;grid-column:auto;justify-content:flex-start}.employee-row{grid-template-columns:auto minmax(180px,1fr) repeat(2,minmax(90px,1fr))}.employee-row>span:nth-of-type(5),.employee-row>span:nth-of-type(6){display:none!important}}@media (max-width:640px){.content-main{padding:10px}.metric-grid{grid-template-columns:1fr 1fr}.manager-strip{align-items:flex-start}.manager-strip>div{flex-direction:column;align-items:flex-start;display:flex}.manager-strip button{display:none}.employee-row{grid-template-columns:auto 1fr auto}.employee-row>span:not(.avatar):not(.employee-identity):not(.row-arrow){display:none}.reply-card{display:block}.reply-card button{width:100%;margin-top:12px}.form-grid,.form-grid.three,.profile-config{grid-template-columns:1fr}.modal-backdrop{padding:8px}.top-actions select{max-width:150px}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}